FAQ
This page is designed to answer your questions. If you need further assistance, please feel free to contact us.
What are AVELOR height-increasing shoes?
AVELOR designs height-increasing footwear with a discreet lift integrated into the shoe. Our collection includes sneakers, casual shoes, boots and dress shoes for men and women. The integrated design adds height while maintaining the appearance of regular footwear.
How discreet are the shoes?
Our shoes are designed to be completely discreet, with no logos or noticeable branding. The hidden lift is virtually undetectable, so you enjoy the extra height without anyone noticing your secret.
How much height do AVELOR shoes add?
The added height depends on the model. Our collection includes shoes that add approximately 2.4 to 4.7 inches (6-12 cm). Each product page specifies the advertised height increase so you can choose the style that best suits your preferences.
Are AVELOR shoes comfortable for daily wear?
Absolutely! Avelor shoes are crafted for comfort. Whether you're heading to the office, going out for a run, or enjoying a night out, our shoes are designed to keep you comfortable throughout the day.
Can I wear AVELOR shoes for sports or workouts?
Yes, you can! We have a variety of styles, including daily runners, designed for active lifestyles. Avelor shoes are your all-in-one solution.
How do I choose the right size?
Our shoes are designed to fit true to size, so we recommend ordering your usual size. If the fit isn’t quite right, you can return or exchange your shoes for a different size in accordance with our return policy.
Do you offer free shipping?
Yes. AVELOR offers free worldwide shipping. Orders are generally processed within 2–4 business days, excluding holidays. Estimated transit times are typically 7–15 days.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours after the shipping confirmation for tracking updates to appear. You can also visit our Track Your Order page to follow your shipment.
How long will delivery take?
Delivery typically takes 7-15 days, depending on your location. We ship worldwide through our international fulfilment network, so delivery times may vary slightly by destination.
What is your return policy?
We offer a 30-day return window from the date of delivery for eligible items that are unused, unworn and in their original condition. To initiate a return, email support@avelor-footwear.com. Our team will provide instructions and the applicable return address. Please review our Refund Policy for full details.
Can I exchange my shoes for a different size or color?
Yes. We offer free size and color exchanges, subject to availability. If you would like to exchange your shoes, contact support@avelor-footwear.com and specify the size, color or style you would prefer. Exchanges for a different product may involve a redelivery fee and any applicable price difference.
What payment methods do you accept?
We accept the payment methods displayed at checkout, which may include Visa, Mastercard, American Express and eligible debit cards. Payments are processed through Shopify Payments using secure payment processing systems. Available payment methods may vary depending on your location and checkout eligibility.
Are there any additional fees when placing an order?
No. The price displayed at checkout is the final price you pay for your order, with no hidden fees or unexpected charges added by AVELOR. You can review your order total before completing your purchase, so you always know exactly what you are paying.
How can I contact AVELOR customer support?
If you have questions about a product, sizing, an existing order, shipping or returns, our customer support team is happy to help.
Email: support@avelor-footwear.com
Phone: +1 307 209 9266
We aim to respond to customer inquiries within 24-48 hours on business days.
